Recently, we cleaned a new client's very soiled carpeting.
After we were done, they looked great and were stain free! The client was very happy.
A couple of days later, we got a call from that same client, telling us that some of
the areas weren't looking too good. We suspected that the browning effect could have occurred because the carpet was
in bad condition and needed an intensive cleaning AND because the heater didn't work well in that room.
The issue here is not that she called us about this situation. The issue here
is that she almost didn't call us and was going to settle for how it looked. She could have assumed that her carpet
wasn't going to improve.
she called us so that we could handle and eliminate the browning. She was happy again.
Therefore, the reason we're writing this article is so that you don't come to the
same conclusion if you're in the same situation.
The most common glitch we encounter after
carpet cleaning is what we call
browning or wicking.
Browning can appear as a brown, yellow or orange discoloring on the tips of the carpet fibers.
It can also appear as if the area has been re-soiled.
One of the most common areas where this happens
is on stairways.