Article from the July 2012 Online Atlas Newsletter
Carpet Cleaning Glitches
can happen with any
carpet cleaning company.
We wish we could claim
we haven't encountered these problems, yet we can't always escape them.
1. Stains that return
We do try our best to prevent them.
We add an additive to our rinse solution to help prevent this.
It usually happens because of a liquid spill that rises up to the surface as the carpet dries OR some type of strong residue. Returned
stains can be treated with "STRIP"--a product we give to our carpet cleaning clients in the Carpet Confidence
Kit. They usually disappear.
Like above, we add an additive to our rinse solution
to help prevent this. This can happen in areas that don't sufficiently dry fast enough, especially wool carpets. If you don't
know what it is, it might freak you out.
Browning can be treated with "STRIP".
3. Footprints, Smudges, Drips
These types of glitches are very difficult
to escape. You see, every time we step off a wet carpet onto a floor, the potential for a footprint or a smudge to happen
is there. Smudges can happen where the edge of a wall to wall rug meets the floor OR around the perimeter of an area rug (even
after making a sincere effort of wiping those areas down). We tell our clients that a quick mopping will remedy this situation.
Drips can easily happen because the equipment is constantly running
water through it and just carrying the equipment around the house is potentially problematic. We try our best to
prevent this and wipe any drips that we see, but we may miss some.
Regarding footprints, smudges and drips, we'd appreciate you telling us about anything
that upsets you so we can improve upon the glitch on your next service call.
We want to know if a glitch appears.
hesitate to call the office
if a real problem occurs.
Atlas Window and Carpet Cleaning
* 118 Auburn St. * San Rafael * CA * 94901
Phone: (415) 256-8321
'Best Carpet Cleaning' Pacific Sun's Best of Marin 2016 8 time winner
Window Cleaners' Pacific Sun's Best of Marin Hall of Fame 2015 5 time winner.
Marin County- Mill Valley, Sausalito, Tiburon, Corte Madera, Larkspur,
Greenbrae, Kentfield, Ross, San Anselmo, Fairfax, San Rafael, Novato